Frequently asked questions to help you buy a voucher, a gift box or an item - DROUANT RESTAURANT
Are gift boxes sent immediately after purchase?
Your gift box is sent immediately after purchase in digital format, allowing the recipient to book their dates at DROUANT RESTAURANT.
Is it possible to come to your establishment to purchase a gift box?
You can purchase our gift boxes directly on our e-commerce website. The boxes are available for online purchase with immediate digital delivery, allowing the recipient to book their dates at our establishment, DROUANT RESTAURANT.
Can the gift check be sent directly to the beneficiary without showing the amount?
You can have the gift certificate sent directly to the recipient without them seeing the amount. To do this, simply check the 'Hide the amount' option when placing your order on our DROUANT RESTAURANT website.
How do I choose the delivery method for the box (email, mail, in-store pickup)?
You can choose to send your gift box by email, by mail, or pick it up in person when finalizing your order at DROUANT RESTAURANT.
Can I buy multiple gift boxes online for different people?
You can certainly purchase multiple gift boxes online for different recipients. Each box will be personalized according to your wishes, and you will benefit from the best rate directly from our establishment, DROUANT RESTAURANT.
How do I create a group fund and invite people?
To create a group gift and invite people to contribute to the purchase of a gift box, select the dedicated option when placing your order. You can then share the group gift via email or a personalized link. Participants can thus contribute to the financing of the gastronomic experience offered by Drouant Restaurant.
How can I choose the amount for a gift card?
At DROUANT RESTAURANT, you can choose from several gift boxes with predetermined amounts, ranging from 80 € for a brunch to 450 € for a 5-course gastronomic menu. Select the option that fits your budget and the experience you wish to offer.
How can I log in to my account?
To access your account at DROUANT RESTAURANT, go to the login page and enter your email address and password. If you have forgotten your password, use the 'Forgot Password' option to reset it.
How can I empty my cart?
To empty your cart on our website, go to the top right corner of the page and click on the cart icon, then on the 'Empty Cart' button. You can then start over selecting gift boxes for an unforgettable gastronomic experience at DROUANT RESTAURANT.
Can I purchase multiple gift vouchers at the same time?
You can certainly purchase multiple gift boxes at the same time. They will all be included in your order and you can give them to your loved ones for an unforgettable gastronomic experience at DROUANT RESTAURANT.
How do I remove a gift box from my cart?
To remove a gift box from your cart at DROUANT RESTAURANT, click on the delete icon next to the item in question. You can also empty your entire cart using the dedicated option.
How do I purchase or give a gift box?
To offer a gift box from Drouant Restaurant, select your preferred package among our brunches or gastronomic menus, personalize it with a message, and complete your order online. The box is sent immediately in digital format, allowing the recipient to book their dates directly with the DROUANT RESTAURANT establishment.
Can we give a gift certificate and let the recipient choose the experience?
Yes, our DROUANT RESTAURANT gift boxes allow the recipient to choose the experience that suits them, from our various gastronomic offers.
Can I modify or cancel my order?
Modifications or cancellations to your gift box order depend on the conditions specified at the time of purchase. At DROUANT RESTAURANT, you benefit from immediate delivery of your gift box in digital format, allowing the recipient to book their dates directly with the establishment.
Is the gift box customer service reachable by email?
You can email us with any questions regarding your gift box. Our team is committed to responding within 48 business hours, at our establishment DROUANT RESTAURANT.
Is the gift box customer service reachable by phone?
DROUANT RESTAURANT's customer service is reachable by phone from Monday to Friday, 9 AM to 6 PM, as well as by email or through an online form.
Can I check the status of my gift box online?
You can track the status of your gift box online via your personal space on the DROUANT RESTAURANT website. Log in with the credentials received at the time of purchase to access this information.
Is there an online chat available for questions about gift boxes?
An online chat is available on our website to answer your questions about our gift boxes. Opening hours are indicated on the contact page of our establishment DROUANT RESTAURANT.
Is there a dedicated customer service for gift boxes?
Our customer service is at your disposal for any questions regarding your gift box. You can book your dates directly with the establishment DROUANT RESTAURANT.
Is there a dedicated FAQ for gift boxes?
Here you will find detailed information on how to use your gift box at Drouant Restaurant. We explain how to book your gastronomic experience and make the most of your stay at our establishment, DROUANT RESTAURANT.
Is spa access included in my gift box?
Your DROUANT RESTAURANT gift box does not include access to the spa. For a gastronomic experience, you can enjoy our menus and food and wine pairings.
Does the recipient of a gift box have access to the same services as other customers?
The recipient of a DROUANT RESTAURANT gift box has access to the same services as other customers, subject to the establishment's reservation conditions and availability.
Is the detail of the services included in my gift box specified?
The services included in your gift box are detailed on the box or in the accompanying information booklet. You will find information about the offered packages, such as the brunch, the Condrieu menu, or the Côte Rôtie menu, as well as the food and wine pairings. These details are also available on the website of DROUANT RESTAURANT.
Is parking included in my gift box?
Parking is not included in the Drouant Restaurant gift boxes. Please check the reservation conditions to confirm.
Is breakfast included in my gift box?
Breakfast is not included in the DROUANT RESTAURANT gift boxes. For a gourmet experience, you can choose the Brunch gift box, which offers a selection of pastries, scrambled eggs, and drinks.
Is special attention given to the recipient of a gift box?
DROUANT RESTAURANT pays special attention to gift box beneficiaries, with services tailored to each chosen formula. Whether it's for a brunch, a Condrieu menu, or a Côte Rôtie menu, each experience is designed to offer an exceptional moment. Fully enjoy your stay at our DROUANT RESTAURANT establishment.
Is a welcome drink included in my gift box?
Your DROUANT RESTAURANT gift box includes a welcome drink according to the chosen menu, such as a glass of Champagne for the Côte Rôtie menu or a glass of Crémant for the Condrieu menu.
Should we bring towels to the Spa?
The napkins are provided by the DROUANT RESTAURANT establishment.
Can I purchase multiple gift boxes for my company's employees and customize them?
You can purchase multiple gift boxes for your employees and customize them to your liking. The gift boxes are available in digital format and can be offered immediately, with secure payment directly to DROUANT RESTAURANT.
Is it possible to purchase multiple gift boxes for my clients and send them directly in digital or paper format?
You can purchase multiple gift boxes for your clients and send them directly, either in digital format or paper version. The boxes are available in several formulas, such as the brunch, the Condrieu menu, or the Côte Rôtie menu, for a unique gastronomic experience. The boxes are customizable and delivered immediately in digital format, with secure payment, at DROUANT RESTAURANT.
Do you offer preferential rates for bulk purchases?
Degressive rates are offered for large quantity purchases, with a customized quote based on the volume ordered at DROUANT RESTAURANT.
Do you offer an advantageous and personalized solution for works councils (CSE)?
DROUANT RESTAURANT offers custom solutions for corporate committees, with preferential rates and customization options, for gift boxes tailored to your needs.
How do I correct an incorrect email address for a gift box?
To correct an incorrect email address on your gift box, provide your order number and the new details. The email address associated with your gift box will be updated according to the conditions of DROUANT RESTAURANT.
How can I leave a review for my gift box?
You can share your feedback on your culinary experience by logging into your customer account. Your input is valuable to us, and we take it into account to continuously improve our service at DROUANT RESTAURANT.
How can I contact the store?
For any questions regarding your gift box, you can consult the general terms and conditions of sale on our website or directly at our establishment DROUANT RESTAURANT.
Is there a dress code for the gift box?
To fully enjoy your gastronomic experience at DROUANT RESTAURANT, smart attire is recommended, in line with the elegance and refinement of our century-old establishment.
From what age can I get a treatment?
There is no specified minimum age to benefit from a gift box at Drouant Restaurant. You can offer this gastronomic experience to a loved one of any age, considering the preferences and expectations of the recipient. DROUANT RESTAURANT.
Is it absolutely necessary to make a reservation?
To fully enjoy your gift box, a reservation is required at Drouant Restaurant. The beneficiary can choose their reservation dates directly with the DROUANT RESTAURANT establishment.
How can one access the hotel from the airport?
To access Drouant Restaurant from the airport, you can use public transportation such as the metro or a taxi. The restaurant is located at Place Gaillon in Paris, easily accessible from the main Parisian airports. DROUANT RESTAURANT.
Is the establishment accessible to people with reduced mobility?
Accessibility for people with reduced mobility is possible depending on the facilities of DROUANT RESTAURANT.
Are pets allowed in the establishment?
Pets are not allowed in the DROUANT RESTAURANT establishment.
Where can I find the menus?
The menus offered by DROUANT RESTAURANT are detailed on each gift box page, with the available options for each gastronomic experience.
What are the hours of operation?
The opening hours of DROUANT RESTAURANT are available on our website. You can also find them on your digital gift box.
Is there parking available near the establishment?
DROUANT RESTAURANT does not have a private parking lot, but several parking options are available nearby, such as the public parking lots at Place Gaillon or the surrounding streets.
What are the delivery methods for gift boxes/vouchers?
Drouant Restaurant's gift boxes are sent immediately by email in digital format. The lucky recipient can then book their dates directly with the DROUANT RESTAURANT establishment.
Is postal delivery offered?
Yes, we offer mail delivery of our gift boxes. The delivery times and conditions vary depending on the establishment chosen, at DROUANT RESTAURANT.
In addition to gift boxes, is it possible to order or have items delivered?
We only offer gift boxes for gastronomic experiences at Drouant Restaurant. Additional items are not available for order or delivery at our DROUANT RESTAURANT establishment.
Is the gift box available in physical format?
The Drouant Restaurant gift box is available in digital format, sent immediately after your purchase. This allows you to give it without delay and enables the recipient to book their dates directly with DROUANT RESTAURANT.
Is the box presented in a neat packaging?
The Drouant Restaurant gift boxes are presented in an elegant and careful packaging, reflecting the excellence and refinement of the DROUANT RESTAURANT establishment.
Is the gift box available in a digital format (e-gift box)?
Yes, the DROUANT RESTAURANT gift box is available in digital format. You can send it via email, allowing for immediate delivery to the lucky recipient.
Can the gift box be sent directly to the recipient?
You can send the gift box directly to the recipient when placing your order. The box is sent in digital format, immediately after your purchase, at our establishment DROUANT RESTAURANT.
Do you deliver gift boxes internationally?
DROUANT RESTAURANT gift boxes are delivered internationally. Shipping costs and delivery times vary depending on the destination, with immediate digital dispatch for flexible use at DROUANT RESTAURANT.
What are the delivery times for gift boxes by mail?
Drouant Restaurant's gift boxes are sent digitally immediately after purchase, allowing the recipient to book their visit dates according to availability. Payment is secure and made directly to DROUANT RESTAURANT.
Is it possible to schedule a delivery date?
You can schedule the sending date of your gift box during your order. The box is sent in digital format, and the lucky recipient can book their dates at DROUANT RESTAURANT.
Is express delivery available?
The delivery of your gift box is immediate in digital format, allowing the recipient to book their dates quickly at DROUANT RESTAURANT.
How can I track my order?
You can track your order by logging into your account on our website. Once your gift box is sent in digital format, the lucky recipient can book their dates at our establishment, DROUANT RESTAURANT.
Can I receive my gift box by email or mail?
You can choose to receive your gift box by email or by mail when placing your order at DROUANT RESTAURANT.
What is the delivery time for my gift voucher if I choose postal delivery?
The delivery time for your gift voucher by mail is immediate for digital sending, and you will receive your gift box in digital format as soon as your purchase is finalized at DROUANT RESTAURANT.
If I cancel my reservation, is my gift box still valid?
In case of cancellation of your reservation at DROUANT RESTAURANT, your gift box remains valid. You can use it for a new reservation according to the establishment's conditions.
Can my gift box be extended if not used?
The extension of your DROUANT RESTAURANT gift box is possible according to the conditions specified at the time of purchase.
Can my gift box be exchanged for another service?
Exchanging your gift box for another service is possible depending on availability and the establishment's conditions. The box offers a unique gastronomic experience, with various options such as brunch, the Condrieu menu, or the Côte Rôtie menu, to be discovered at our DROUANT RESTAURANT.
Can I cancel my reservation made with a gift box?
The cancellation of a reservation made with a gift box depends on the conditions specified at the time of purchase at our establishment DROUANT RESTAURANT.
Can I modify my reservation made with a gift box?
Modifying your reservation made with a gift box is possible according to the conditions specified at the time of purchase, at our establishment DROUANT RESTAURANT.
Is there a cancellation period for gift box reservations?
The cancellation deadline for reservations with a gift box is specified during your reservation at Drouant Restaurant.
Is it possible to reschedule without fees with a gift box?
The date of your gift box can be postponed depending on the availability at our establishment, DROUANT RESTAURANT.
Can I convert my gift box into a gift card?
The Drouant Restaurant gift boxes cannot be converted into gift checks. You can use them to book a gastronomic experience at our DROUANT RESTAURANT establishment.
Are there special offers for events (weddings, Valentine's Day, Christmas...)?
DROUANT RESTAURANT offers special gift boxes for special occasions like Valentine's Day, Christmas, or weddings. You can discover our offers online, with gastronomic experiences tailored to each event.
Do you offer dedicated gift sets for groups, birthdays, or special occasions (bachelorette parties, stag parties)?
DROUANT RESTAURANT offers gift sets suitable for various occasions, such as birthdays or gatherings with friends, with brunch formulas, gourmet menus, or wine-tasting experiences to share an unforgettable moment.
Are the gift boxes offered official and guaranteed without intermediaries or commission?
The gift boxes offered by DROUANT RESTAURANT are official and guaranteed without intermediaries, thus providing you with an authentic and direct gastronomic experience with the establishment.
Are the services included in the gift boxes identical to those consumed on site?
The services included in the Drouant Restaurant gift boxes are identical to those offered on-site, namely varied gastronomic experiences such as brunch, the Condrieu menu, or the Côte Rôtie menu. Each box offers a unique experience, designed to tantalize your senses and discover the refined cuisine of our establishment, DROUANT RESTAURANT.
Could I exchange a service for another at the time of booking (e.g., a massage instead of a facial treatment)?
The exchange of services depends on the availability and reservation conditions at Drouant Restaurant. The gift box offers a unique gastronomic experience, with carefully crafted menus to satisfy the senses, such as the Condrieu menu or the Côte Rôtie menu, accompanied by wine selections meticulously chosen by our Chef Sommelier. These services are designed to provide a consistent and memorable experience, and modifications may be limited to preserve this quality at DROUANT RESTAURANT.
Is it possible to pay for a gift box by bank transfer?
Payment by bank transfer is possible for the purchase of a gift box at DROUANT RESTAURANT.
Is online payment secure?
Online payment on our website is fully secured to ensure the protection of your banking data. This way, you can shop with complete peace of mind, directly with DROUANT RESTAURANT.
Is payment via group or shared payment possible?
Payment via group or shared payment is not offered for Drouant Restaurant's gift boxes. You can pay for your order by credit card, bank transfer, or PayPal, directly with the DROUANT RESTAURANT establishment.
Are your gift boxes exclusive creations, specifically designed by your establishment?
DROUANT RESTAURANT gift boxes are specially designed to offer a unique gastronomic experience, highlighting seasonal products and food and wine pairings. Each box allows you to enjoy a meal at our emblematic establishment, located on Place Gaillon in Paris. Discover our different formulas for an unforgettable culinary experience at DROUANT RESTAURANT.
Is it possible to pay in installments?
Payment in installments depends on the conditions of the DROUANT RESTAURANT establishment.
Is the payment deducted immediately upon ordering?
The payment for your gift box is debited immediately upon ordering. You receive an immediate digital delivery, and the lucky recipient can book their dates directly with DROUANT RESTAURANT.
Can businesses pay via a specific payment method (administrative mandate, transfer...)?
Companies can pay by bank transfer or administrative order for their DROUANT RESTAURANT gift box purchases.
Are payments processed by a certified provider compliant with security standards (PCI DSS)?
At DROUANT RESTAURANT, all payments are secured by a certified provider compliant with PCI DSS standards.
When purchasing a gift box, do I keep the history of my orders?
You can view your order history in your customer account on our website. The details of your purchases are kept there for your convenience, at our establishment DROUANT RESTAURANT.
Do you offer payment via PayPal, Apple Pay, or Google Pay?
We accept payment by credit card, PayPal, Apple Pay, and Google Pay for your Drouant Restaurant gift boxes.
Can I receive an invoice after my purchase?
You will receive an invoice by email after your purchase at DROUANT RESTAURANT. You can also view it in your customer account on our website.
Can I pay for my gift box with a credit card (Visa, Mastercard, Amex)?
You can pay for your gift box by Visa, Mastercard, or American Express credit card. The payment is secure and goes directly to DROUANT RESTAURANT.
Can a promotional code be used?
It is possible to use a promotional code when purchasing your gift box. Check its validity and usage in the terms and conditions of sale at DROUANT RESTAURANT.
What payment methods are accepted for purchasing a gift box?
For the purchase of a gift box, you can pay by credit card, PayPal, or bank transfer, with secure payment directly to the establishment DROUANT RESTAURANT.
Do you accept vacation checks?
Drouant Restaurant accepts vacation checks for the purchase of our gift boxes, according to the establishment's conditions. You can use this payment method directly when placing your online order, within the limits of the amounts accepted by our cash system.
Is it possible to add a personalized message to the gift box?
You can add a personalized message to your gift box during your online order. This message will be included with the gift box you give, for a unique and thoughtful touch, at DROUANT RESTAURANT.
Can we add options to your gift box offers?
The gift boxes from Drouant Restaurant can be customized to your liking, with various options depending on the chosen formulas. You can thus add additional services or features to enhance the gastronomic experience, directly when purchasing your gift box at DROUANT RESTAURANT.
Do you offer premium packaging for gift boxes sent by mail?
You can choose a premium packaging for your DROUANT RESTAURANT gift boxes. This option is available during your online order, for an even more elegant gift.
Can a gift box be customized for a special occasion (birthday, wedding...)?
You can customize your gift box with a message to mark a special occasion such as a birthday or a wedding. The box can be chosen from the various gastronomic experiences offered by DROUANT RESTAURANT.
How do I request a refund for a gift box purchased online?
Refunds for gift boxes purchased online are possible according to the purchase conditions, available at the time of order. The boxes are valid for a gastronomic experience at Drouant Restaurant.
If a paper gift box is lost, can you issue a new one?
In case of loss of your paper gift box, a duplicate can be issued subject to availability. The digital gift box is sent immediately after your purchase, allowing the beneficiary to book their dates directly with the DROUANT RESTAURANT establishment.
Can partially used gift boxes be refunded?
Partially used DROUANT RESTAURANT gift boxes cannot be refunded.
Is it possible to exchange a gift box for another of equivalent or higher value?
It is possible to exchange a DROUANT RESTAURANT gift box for another of equal or greater value, subject to the establishment's exchange conditions.
Does the right of withdrawal apply to the purchase of a gift box?
The right of withdrawal does not apply to Drouant Restaurant gift boxes, as they are service provisions. The gift box is non-exchangeable and non-refundable.
Can I cancel a gift box that has already been sent by email or mail?
The cancellation of a gift box already sent by email or mail depends on the general terms and conditions of DROUANT RESTAURANT.
What should I do if the received box is damaged or contains an error?
In case of a damaged or incorrect gift box, a photo of the box is necessary to process your request quickly according to the conditions of DROUANT RESTAURANT.
Can I get a refund for a gift box if I change my mind after purchase?
The refund conditions for a gift box depend on the purchase made. At DROUANT RESTAURANT, gift boxes are non-refundable once purchased.
What happens if the recipient couldn't use the gift box before its expiration date?
If the gift box is not used before its expiration date, it will no longer be usable. Drouant Restaurant offers unique gastronomic experiences, and it is advisable to check the validity conditions at the time of purchase to avoid any disappointment. DROUANT RESTAURANT.
Is a voucher issued if the gift box is not used?
In case of non-use of the gift box, a credit can be issued according to the specific conditions of DROUANT RESTAURANT.
How can I redeem the cashback?
To use your gift box, simply make a reservation directly with DROUANT RESTAURANT. The recipient can choose their reservation dates based on availability and the conditions indicated on the gift box.
What is the processing time for a refund after I make a request?
The refund processing times for a DROUANT RESTAURANT gift box depend on the purchase conditions and are handled within 14 days after the request is validated.
I purchased a gift box/voucher, but I would like to cancel the purchase. Is this possible?
DROUANT RESTAURANT gift boxes are neither exchangeable nor refundable. You can offer your loved ones an exceptional moment in a unique gastronomic setting in Paris, thanks to our customizable DROUANT RESTAURANT gift boxes.
Are there any dates excluded for gift boxes?
Some dates may be excluded for reservations with a gift box at Drouant Restaurant. Check the available dates when making your reservation to fully enjoy your Drouant Restaurant gastronomic experience.
Is booking with a gift box subject to availability?
Reservation with a gift box at Drouant Restaurant is subject to the establishment's availability. To fully enjoy your gastronomic experience, it is advisable to book your dates as early as possible at DROUANT RESTAURANT.
I've lost my password to log into my account, what can I do?
To reset your password and access your account, click on the 'Forgot Password' link on the login page. An email will be sent to you to create a new password at DROUANT RESTAURANT.
Do I need the gift box number to make a reservation with a gift box?
To make a reservation with your gift box at Drouant Restaurant, have its number ready. This number is required to validate your reservation at DROUANT RESTAURANT.
Can I use my gift box on the weekend?
The use of your gift box on the weekend depends on the availability at Drouant Restaurant. This iconic Parisian gastronomy venue offers unique culinary experiences, such as brunch or gastronomic menus, and it is advisable to check the available dates to fully enjoy your DROUANT RESTAURANT gift box.
Can I use my gift box on holidays?
The use of your gift box at Drouant Restaurant may vary depending on holidays. To fully enjoy your gastronomic experience, we recommend checking availability directly with DROUANT RESTAURANT.
Can I freely choose my dates with a gift box?
With a gift box, you can reserve your dinner dates at Drouant Restaurant according to the establishment's availability. The lucky recipient can freely choose their reservation dates at DROUANT RESTAURANT.
Can I book online with my gift voucher?
To book with your gift box, you can choose your dates directly with the establishment DROUANT RESTAURANT.
Can I make a reservation by phone with my gift box?
Phone reservations with a gift box are possible according to the availability and reservation conditions of Drouant Restaurant.
Can I make a reservation by email with my gift box?
Email reservation is possible with your gift box at DROUANT RESTAURANT.
Is it possible to modify my gift box to a gift box of equal or lesser value?
You can exchange your gift box for a box of equal or lesser value, according to the conditions of DROUANT RESTAURANT.
Does my gift box cover the entire service?
Your gift box covers the service indicated on your exchange voucher at Drouant Restaurant. Any additional charges or options are at your expense. The menus offered include a variety of gastronomic experiences, such as brunch or menus accompanied by selected wines, but any additional requests will need to be settled directly at DROUANT RESTAURANT.
Is my gift box personalized?
Your gift box is nominative under the name of the beneficiary indicated at the time of purchase. It is valid for a gastronomic experience at Drouant Restaurant, a century-old institution in Paris, blending history and modernity. You can enjoy this experience in our establishment DROUANT RESTAURANT.
Can my gift box be used all at once?
Your DROUANT RESTAURANT gift box can be used in a single visit. It allows you to book a gastronomic experience according to the chosen menu, directly with the establishment.
Is my gift box valid in multiple establishments of a group?
Your gift box is valid only for a gastronomic experience at Drouant Restaurant, located on Place Gaillon in Paris. It allows you to choose between several options, such as brunch or menus accompanied by selected wines, for an unforgettable tasting at our establishment DROUANT RESTAURANT.
Is my gift box valid in only one establishment?
Your gift box is valid for a gastronomic experience at Drouant Restaurant, a century-old institution located on Place Gaillon in Paris. You can thus enjoy a meal in a historic and refined setting, savoring dishes carefully prepared by our chefs. This box opens the doors to the unique universe of DROUANT RESTAURANT.
Is an upgrade possible with an additional fee using my gift box?
The upgrade of your gastronomic experience depends on availability and the specific conditions of your gift box. At DROUANT RESTAURANT, we invite you to check the exact terms of your gift box to know the possible options.
Can someone else use my gift box?
The gift box you have received is personal and can only be used by yourself. You can book your dates at our establishment DROUANT RESTAURANT to fully enjoy your gastronomic experience.
Can an additional payment be requested on-site when using the gift box?
An additional payment may be required when using your gift box according to the conditions of the DROUANT RESTAURANT establishment.
Is an ID required upon arrival when using a gift box?
Upon your arrival at DROUANT RESTAURANT, you may be asked to present an ID depending on the establishment's conditions.
Do you accept pets?
The presence of pets within our DROUANT RESTAURANT establishment is subject to specific conditions. We invite you to check these terms directly when booking your gift box.
How do I proceed with reserving my gift voucher?
To use your gift voucher at Drouant Restaurant, log in to your account on our website and follow the instructions to book your dates. The recipient can choose from several gastronomic experiences, such as brunch or the Condrieu and Côte Rôtie menus, subject to availability. Enjoy your gourmet moment at our DROUANT RESTAURANT establishment.
Do I need to create a customer account to purchase a gift box?
It is not necessary to create a customer account to purchase a gift box at DROUANT RESTAURANT. You can place an order as a guest.
Is my gift card divisible? Can I use it multiple times?
Your DROUANT RESTAURANT gift certificate can be used in multiple occasions, subject to availability and the establishment's conditions.
What are the check-in and check-out times?
The arrival and departure times at Drouant Restaurant are set according to availability and reservation conditions. You will be able to know them when booking your DROUANT RESTAURANT gastronomic experience.
What services are included in a gift certificate?
The services included in a DROUANT RESTAURANT gift certificate vary depending on the chosen box set. The Brunch box set includes beverages, pastries, and eggs prepared to your taste, while the Condrieu and Côte Rôtie box sets offer gourmet menus with food and wine pairings.
What is the difference between a gift box and a free amount voucher?
A DROUANT RESTAURANT gift box allows you to choose from different gastronomic experiences, such as a brunch or a tasting menu, while an open amount voucher offers the flexibility to pay for a service up to the amount of your choice.
Are the terms of use clearly stated?
The terms and conditions of our gift boxes are clearly stated on our website. You can consult them before your purchase to learn the details and fully enjoy the gastronomic experience offered by DROUANT RESTAURANT.
How do I use a gift box during booking?
To use your gift box at DROUANT RESTAURANT, simply mention your unique code when making a reservation. The recipient can then choose their reservation dates directly with the establishment.
Can the gift box be transferred to a third party?
The DROUANT RESTAURANT gift box can be given to a third party. Simply indicate this during the order or modify the beneficiary directly in your account.
Can the validity of a gift box be extended or renewed?
The extension or renewal of the validity of a DROUANT RESTAURANT gift box depends on the specific conditions of the establishment.
What should I do if I lose or do not receive the gift box?
In case of loss or non-receipt of your gift box, a duplicate or a digital box will be sent to you according to the purchase conditions, at our establishment DROUANT RESTAURANT.
What is the validity period of a gift box?
The gift boxes from Drouant Restaurant are valid for one year from the date of purchase, giving you a year to plan an unforgettable gastronomic experience at our DROUANT RESTAURANT.
Are children allowed?
DROUANT RESTAURANT welcomes children, but it is recommended to check the specific conditions upon reservation for an optimal experience at DROUANT RESTAURANT.
What happens if the recipient does not use the entire value of the gift card or exceeds it?
If the beneficiary does not spend the entire value of the gift box, the remaining balance is lost. In case of exceeding the value, an additional payment is required, according to the conditions of our establishment DROUANT RESTAURANT.
Is the spa access private?
DROUANT RESTAURANT does not offer access to a spa. To enjoy an unforgettable gastronomic experience, discover our DROUANT RESTAURANT gift boxes.
What types of gift boxes do you offer?
We offer gift boxes for gastronomic experiences at Drouant Restaurant, including brunches, tasting menus with food and wine pairings, and seasonal culinary discoveries. These boxes allow you to fully enjoy the culinary excellence and historic setting of our establishment, DROUANT RESTAURANT.